I got disconnected while I was playing, what should I do?

We use a state-of-the-art system to ensure that disconnected games are always completed. Simply return to the game on the same device and your game will pick back up where it left off. If it doesn't, your wager most likely completed and awarded any prizes automatically. Simply take a look at your Game History and you will find the results of your wager. 

Please keep in mind that SugarHouse Online is not liable for any errors or issues due to disconnection. However, we want to make sure you have a fun and fair experience at all times. If you are having issues with a disconnected wager and cannot resolve it manually, please contact Player Support for additional assistance.

Live Chat Support E-mail support Phone:1 (800)634-3928 Gambling Problem? 1(800) GAMBLER

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in PA to wager. Gambling problem? Call 1-800-GAMBLER. The gaming service is brought to you by Rush Street Interactive PA, LLC ( license# 110298) licensed by PGCB, address of record 1001 N. Delaware Avenue Philadelphia, PA 19125, on behalf of SugarHouse HSP Gaming, LP d/b/a Rivers Casino Philadelphia (Internet Gaming Certificate 1356)