Why is my credit card, debit card, or prepaid card deposit being declined?

Even though we are fully licensed and regulated, many banks block all online gaming transactions no matter what. If you are having problems depositing with a card, reaching out to your bank or trying a different card is your best bet.

You may also use our SugarHouse Play+ Card to deposit to your online account using credit and debit cards that are otherwise declined. For more information on our SugarHouse Play+ Card, please click here.

Live Chat Support E-mail support Phone:1 (800)634-3928 Gambling Problem? 1(800) GAMBLER

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in PA to wager. Gambling problem? Call 1-800-GAMBLER. The gaming service is brought to you by Rush Street Interactive PA, LLC ( license# 110298) licensed by PGCB, address of record 1001 N. Delaware Avenue Philadelphia, PA 19125, on behalf of SugarHouse HSP Gaming, LP d/b/a Rivers Casino Philadelphia (Internet Gaming Certificate 1356)