How long does it take to receive my money?

Withdrawals are processed in the order they are received. Withdrawals are typically processed within 24 hours, although there are some scenarios where withdrawal requests may take longer to approve. Please make sure to monitor your email for updates regarding the status of your withdrawal. Once a request has been approved, processing time varies by method:

  • SugarHouse Play+ Card - funds will be available immediately.
  • Online Banking/ACH - funds will take 2 to 5 business days to appear in your checking account.
  • Cash @ Casino Cage - funds will be available to pick up immediately.
  • Check by Mail - your check will arrive within 10 to 14 business days.
Live Chat Support E-mail support Phone: (855)752-8181 Gambling Problem? 1(800) GAMBLER

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in PA to wager. Gambling problem? Call 1-800-GAMBLER. The gaming service is brought to you by Rush Street Interactive PA, LLC ( license# 110298) licensed by PGCB, address of record 1001 N. Delaware Avenue Philadelphia, PA 19125, on behalf of SugarHouse HSP Gaming, LP d/b/a Rivers Casino Philadelphia (Internet Gaming Certificate 1356)