I forgot my Rush Rewards PIN number

If you are trying to Register for a new account using our Quick Registration option,  you may still register without the card, and our Player Support Agents can link your SugarHouse Casino Rush Rewards card number to your PlaySugarHouse account manually.  Once you complete registration please have your Rush Rewards number handy and simply email our Player Support team or start a Live Chat session with one of our friendly agents!

You can get a new PIN by visiting SugarHouse Casino located at 1001 N. Delaware Avenue Philadelphia, PA 19125. Just go to the Rush Rewards desk and a Player Service Agent will reset your PIN. Just bring a valid ID, which includes one of the following: driver’s license, state issued non-driver’s license, military ID or passport. The form of ID you choose must not be expired. For security purposes, Patron Rush Rewards numbers or PIN numbers cannot be given out over the phone.


Live Chat Support E-mail support Phone:1 (800)634-3928 Gambling Problem? 1(800) GAMBLER

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in PA to wager. Gambling problem? Call 1-800-GAMBLER. The gaming service is brought to you by Rush Street Interactive PA, LLC ( license# 110298) licensed by PGCB, address of record 1001 N. Delaware Avenue Philadelphia, PA 19125, on behalf of SugarHouse HSP Gaming, LP d/b/a Rivers Casino Philadelphia (Internet Gaming Certificate 1356)